Features
Call logs and job history: the paper trail you never kept
Every intercepted call and every captured job, searchable, with what was asked and what was sent.
JobLock editorial · 5 min read
The argument about what was agreed always happens three months later. History settles it in ten seconds.
Every call is logged
Caller number, which of your lines it came in on, which team member it was for, and whether the missed-call SMS was delivered.
That last field matters: it is how you tell the difference between "the system did not work" and "the customer chose not to reply".
Every job is kept
Photos, answers, the written brief, the status and the timestamps stay attached long after the job is invoiced.
When a customer disputes a quote or an insurer asks for evidence of the original damage, the record is still there with the date.
Filter to what you need
Filter by status to see what is still open, or look a customer up to see everything you have ever done for them — which is also the fastest way to spot repeat work worth a maintenance plan.
Use it as your follow-up list
Jobs that were captured but never converted are the cheapest marketing list you own. Working through last month's unconverted leads on a quiet afternoon beats paying for new ones.
Common questions
- How long is history kept?
- For the life of your account, so you can look back at old jobs whenever a question comes up.
- Can I export it?
- Job data is visible in the dashboard and invoices are downloadable from billing; export options depend on your plan.
- Are call recordings kept?
- No. Calls are released rather than recorded — JobLock works through text and the qualification form.
Stop losing jobs while you're working.
JobLock answers every missed call, qualifies the job and hands you a ready-to-quote card.
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