Terms of Service
Last updated: July 2026
1. Acceptance of Terms
By accessing or using JobLock ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
2. Description of Service
JobLock provides an automated call-answering and lead-qualification system for trade businesses, including missed-call SMS follow-up, customer qualification forms, dispatch cards, and a revenue dashboard.
3. Accounts
You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
4. Subscription & Billing
Paid plans are billed monthly in advance. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period. No refunds are provided for partial months unless required by law.
5. Free Trial
Free trials, where offered, run for the stated period. We may require payment details to continue the subscription after the trial ends, depending on the plan selected at signup.
6. Acceptable Use
You agree not to use the Service to send unlawful, misleading, or abusive communications, or to interfere with the normal operation of the Service.
7. Call Forwarding & Messaging
You are responsible for configuring call forwarding correctly on your device or carrier. JobLock is not liable for missed jobs resulting from incorrect forwarding setup, carrier outages, or third-party network issues.
8. Intellectual Property
All software, branding, and content associated with JobLock remain the property of JobLock. You retain ownership of the customer data you collect through the Service.
9. Limitation of Liability
JobLock is provided "as is". We are not liable for indirect, incidental, or consequential damages, including lost revenue, arising from use of the Service.
10. Termination
We may suspend or terminate accounts that violate these Terms. You may terminate your account at any time.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
12. Contact
Questions about these Terms can be directed to our support team via the Help Center.