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JobLock for gas engineers: triaging gas smells and no-heat calls safely
Some calls need an emergency line, not a callback. The intake decides which.
JobLock editorial · 7 min read
A Gas Safe engineer spends most of the day in a plant room or under a floor with the phone out of reach, and the calls that come in range from a service reminder to a suspected leak.
Where the jobs are lost
The intake asks first whether they can smell gas, whether the appliance is off and whether anyone feels unwell — anything positive is flagged critical instantly, and everything else is queued as a normal job with the appliance photo attached.
What JobLock captures for you
Set the first question to gas smell, the second to appliance make and model, and the third to occupancy. Route any gas smell to critical so it never sits in the list.
How to set it up for this trade
Stop losing jobs while you're working.
JobLock answers every missed call, qualifies the job and hands you a ready-to-quote card.
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